Position Summary
The Food Pantry Coordinator (“Coordinator”) is a key member of West Suburban Community Pantry (WSCP) Operations team. This position assists with the management of WSCP’s online market warehouse and distribution center. The Coordinator is responsible for maintaining proper food inventory levels for the online grocery orders; supervising the picking, packing and distributing of orders, overseeing volunteers, managing the database and other related tasks.
The Coordinator provides service to our neighbors with compassion, dignity and respect. This position reports to the Inventory and Online Market Manager.
Essential Job Functions
- Oversee order fulfillment for all online grocery orders including printing orders, picking and packing orders and canceling orders.
- Add new inventory to the Pantry Soft database grocery list.
- Maintain accurate inventory of food and product in the warehouse.
- Restock and cull produce in the food pantry as needed.
- Work in coordination with staff and volunteers at the main WSCP warehouse to move food and produce between warehouses. This includes the use of manual and battery powered pallet jacks and walkie stackers. (Prior knowledge not required; training will be provided.)
- Serve as point person for remote site deliveries including DoorDash.
- Train and supervise volunteers including welcoming all volunteers, planning volunteer jobs and assigning tasks to individuals.
- Maintain a safe, secure and healthy food pantry environment including adhering to Northern Illinois Food Bank food safety and other requirements.
- Drive WSCP van or truck to pick up donations or drop off orders as needed.
- Attend staff meetings, required training, and pantry’s major fundraising events as needed.
- Performs other duties as assigned by the Manager or Director of Pantry Operations.
Qualifications
- High school diploma or equivalent experience
- Charitable food experience as a staff member or volunteer preferred
- Ability to work with minimal direction and flexibility to deal with change
- Ability to use computer software programs such as email, Excel and databases
- Strong problem-solving skills
- Ability to manage multiple projects with strong attention to detail
- Ability to work with all people in a professional manner and handle conflict
- Ability to be open minded to new works ideas and methods
- Ability to drive a cargo van and box truck. A valid driver’s license is required and clean driving record. (Non-CDL Class C license will need to be obtained.)
- Ability to operate manual and powered pallet jacks and lifts. (Training available.)
- Ability to stand for prolonged periods of time; lift 25 pounds and push/pull carts up to 250 pounds and pallets over 2,000 pounds.
Additional Information
This position is full-time, non-exempt, 40 hours per week with a Tuesday-Saturday work week. The schedule is: Tue: 7:00-4:30; Wed: 8:00-4:30; Thu: 7:00-3:30; Fri: 8:30-4:30; Sat: 7:00-2:30pm with 30-minute unpaid lunch break.
Work is performed in a warehouse with a significant amount of walking and standing on concrete surfaces. Entrances may be open, and work conditions during the summer months can be very hot and during the winter very cold. Work involves moving boxes and employee must lift, bend, stoop, pick up and move objects up to 50 pounds. Work involves using pallet jacks and therefore requires an ability to push and pull pallets over 2,000 pounds.
WSCP offers primary holiday and paid time off for all full-time employees. WSCP offers medical, dental, and vision insurance and a Simple IRA plan.
To apply, submit your resume via email, mail, or in-person to Christine Penn, cpenn@wscpantry.org or 6809 Hobson Valley Drive #118, Woodridge, IL, 60517.
WSCP is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
