Purpose: The Ronald McDonald Family Room inside Edward Hospital serves as a place of respite, care and comfort for families whose children are receiving medical treatment in the hospital. The space is located within the pediatric unit and features a kitchenette, TV, shower, playroom and two sleep rooms. Team Volunteers are integral to the day-to-day operations of the Family Room. No two days as a Team Volunteer are alike, and these flexible, passionate individuals handle a variety of tasks to ensure things run smoothly for the families we serve.
Location: Ronald McDonald Family Room inside Edward Hospital, 801 S. Washington Street, Naperville, IL, 60540
Key Responsibilities:
- Interact professionally with guests, other volunteers, donors, visitors and staff.
- Complete simple household tasks to maintain a clean and functional space. Responsibilities vary widely but may include: cleaning, delivering/picking up laundry, sanitizing toys and changing light bulbs, as well as restocking or organizing common spaces, the pantry and storage areas.
- Work at the front desk to welcome and assist guests, accept donations, help with administrative projects and answer the phone.
- Help families by preparing sleep rooms for their arrival, answering basic questions and directing them throughout the Family Room.
- Help provide daily meals for families by picking up food from local restaurants (mid-day volunteers) and assisting with the setup and/or cleanup of meals.
- Assist with opening and/or closing the Family Room at the start and end of each day.
- Remain flexible and willing to complete wide-ranging tasks to meet current needs.
Qualifications:
- Fully vaccinated against COVID-19 and able/willing to show proof of vaccination in order to participate at RMHC-CNI locations.
- Agreement with and alignment to all RMHC-CNI rules, policies and protocols, including our current, post-COVID participation requirements.
- Must be at least 18 years of age.
- Ability to work professionally and collaboratively with other volunteers and staff.
- Desire to create and maintain a caring and compassionate environment for guest families.
- Willingness to engage with and provide service to all families and visitors.
- Volunteers must be dependable, trustworthy, friendly and flexible.
- Must be capable of standing, squatting and carrying up to 35 pounds.
Time Commitment and Scheduling:
- Volunteers must commit to two set, recurring shifts each month for at least one year.
- Team Volunteer shifts occur M-F, 9:00am-12:00pm, 11:00am-2:00pm, 2:00-5:00pm and 5:00-8:00pm.
Training and Support:
- Volunteers must complete both the RMHC-CNI and Edward Hospital onboarding requirements, including: orientation/info sessions, background checks, health screening/proof of vaccinations, and an on-site shadow shift.
- Team Volunteers report to the Ronald McDonald Family Room staff and Volunteer Services Manager.
Applying:
- Interested individuals can submit the online application: http://edwardvolunteers.rmhccni.volunteerhub.com/
RMHC-CNI Contact:
- Contact Westyn Garber, West Region Volunteer Services Manager, at wgarber@rmhccni.org.
